Lightspeed Voice is a Proud Partner of

Big Independent Group

More than just phones.

We’ve designed both a phone system and a sales automation tool that make it easy to automate processes, close deals and do what you do best: Connect with current and potential customers!

Here’s a few things about us...

99% client satisfaction rating. 100% focused on your needs and workflow. Tools and features designed with user feedback. US-based Development and Support teams. US-based fully redundant data centers. Privately owned and family-operated since 2009.  

Your Lightspeed future begins here!

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PrismPBX Phone System

MORE THAN JUST VOIP PrismPBX® is for managers and owners looking to improve client experience, elevate their business’s performance, and connect their staff with a fully supported, easy-to-use, and customizable client communications platform.  

MORE CONTROL - Auto schedule call forwarding - Text your customers - Play advertisements and custom music - Coach employees without customers hearing - Use Queues, Agent priorities, & Auto Attendant

MORE COMMUNICATION - Auto redirect calls if service is interrupted - Join multiple offices into a unified system - Have calls follow you wherever you are - Intelligently route calls to groups of extensions

MORE INTELLIGENCE - See entire system, from anywhere, all the time - Protect your business by recording your calls - Allow staff to clock in & out using their phones - See what’s happening with visual reports

MORE SUPPORT - Get support fast, without long wait times - Free support for a lifetime of relationships - Assistance with third-party API integrations - No phone installation or setup necessary

Follow-Up Tool

MORE THAN JUST CRM Follow-Up Tool® is designed to help you connect with clients and solve their problems. Automate processes, customize their experiences, and identify your best lead generators with reporting and touch histories.  

MORE CONNECTIONS - Log calls with proprietary dialer - Review touch history of every prospect - View prospects and related sales - Add prospects manually or in bulk - Apply plans to individual prospects

MORE PERFORMANCE - Review staff work - Review touch history - Intelligent custom-generated reports - Manage staff objectives using KPI's

MORE AUTOMATION - Automated texts and e-mails - Daily to-do lists - Preloaded follow-up communication plans - Build and save custom follow-up plans

MORE PREPARED - Lightspeed Voice offers training for your staff - Training videos and tutorials available online - US-based team means no waits or barriers - Frequent product updates

More Integrations

Bring your existing software in the future with our useful API integrations.