We’ve designed both a phone system and a sales automation tool that make it easy to automate processes, close deals and do what you do best: Connect with current and potential customers!
Here’s a few things about us...
99% client satisfaction rating.
100% focused on your needs and workflow.
Tools and features designed with user feedback.
US-based Development and Support teams.
US-based fully redundant data centers.
Privately owned and family-operated since 2009.
Your Lightspeed future begins here!
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MORE THAN JUST VOIP
PrismPBX® is for managers and owners looking to improve client experience, elevate their business’s performance, and connect their staff with a fully supported, easy-to-use, and customizable client communications platform.
- Auto schedule call forwarding
- Text your customers
- Play advertisements and custom music
- Coach employees without customers hearing
- Use Queues, Agent priorities, & Auto Attendant
- Auto redirect calls if service is interrupted
- Join multiple offices into a unified system
- Have calls follow you wherever you are
- Intelligently route calls to groups of extensions
- See entire system, from anywhere, all the time
- Protect your business by recording your calls
- Allow staff to clock in & out using their phones
- See what’s happening with visual reports
- Get support fast, without long wait times
- Free support for a lifetime of relationships
- Assistance with third-party API integrations
- No phone installation or setup necessary
MORE THAN JUST CRM
Follow-Up Tool® is designed to help you connect with clients and solve their problems. Automate processes, customize their experiences, and identify your best lead generators with reporting and touch histories.
- Log calls with proprietary dialer
- Review touch history of every prospect
- View prospects and related sales
- Add prospects manually or in bulk
- Apply plans to individual prospects
- Review staff work
- Review touch history
- Intelligent custom-generated reports
- Manage staff objectives using KPI's
- Automated texts and e-mails
- Daily to-do lists
- Preloaded follow-up communication plans
- Build and save custom follow-up plans
- Lightspeed Voice offers training for your staff
- Training videos and tutorials available online
- US-based team means no waits or barriers
- Frequent product updates
Bring your existing software in the future with our useful API integrations.